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Salesforce Commerce Cloud publishes periodic updates of aggregate client results, across 1 billion shoppers and 22 billion shopping sessions. Metrics are sliced and diced by retail category and by device type, with quarterly granularity.

Updated: Q4 2025

Data represents activity on the Salesforce Commerce Cloud network, broader industry metrics may vary. Free shipping order share is the share of total orders that shipped at no cost to the shopper; average discount rate is the share of an order amount that was reduced due to merchandise or other discounts (doesn't include product markdowns or reductions in shipping costs); social traffic share is the share of visits where the referring source is a social media platform.

Updated: Q4 2025

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